Hi Susie, this is Ken Crowley with RE/MAX Realty Group. I'm touching base to let you know where we are in working toward our settlement. At this point (here, you can update them with any news - appraisal has come in, radon results in, buyer's financing has been approved - whatever is appropriate. If nothing, say "There really isn't anything new to report, but that's not a bad thing. It means we haven't hit any bumps and things are moving right along")
I'll be in touch again next week - or the minute anything happens that you need to know about. In the meantime, please make sure you call, email or text me with any questions. Thanks for being such a great client!